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HCL America Inc [1588399BR]
Location
Job type
Workplace
Duration
Posted
Compensation
Job Description Job Description:
We want people who are passionate about troubleshooting complex problems with systems, networking and storage at scale.
We are looking for a seasoned system administrator to help us keep the cloud running smoothly. Reporting to the manager of Cloud Operations, the Cloud Operations Engineer monitors and provides first-response to all cloud health issues that impact, or could potentially impact, customer experience - internal or external. You will interface with teams across the organization to research and troubleshoot issues from single droplets to cloud-wide disturbances.
Our workweek spans five days, and that may involve working on weekends. The shift is from 4 am to 12 pm UTC.
What You'll Be Doing:
Ensuring maximum uptime for our global infrastructure
Automating processes and building tools to improve operational efficiency
Coordinating operational work across teams to improve the platform with minimal impact
What You'll Add to DigitalOcean:
Solid experience with Linux operating systems or Networking and day to day upkeep
Familiarity with virtualization technologies and troubleshooting virtual machine instances
Familiarity with containerization technologies and troubleshooting containers
Familiarity with IPv4 Networking and troubleshooting (CCNA equivalent)
Basic storage concepts and technologies
Experience with monitoring systems and incident management
Experience scripting in one or more of the following languages: Bash, Python, or Ruby
Experience with configuration management systems
A passion for good documentation and open communication
Proven ability to learn!