In-idoi-renewal Coordinator

Job Description IN-IDOI-Renewal Coordinator IN-IDOI-Renewal CoordinatorAbout the Job: This position serves as the Licensing Renewal Coordinator of the Indiana Department of Insurance (IDOi), The Licensing Renewal Coordinator ls charged with the responsibility of maintaining state compliance with the laws, rules, policies, and procedures of renewal and reinstatement licensing of resident and non-resident insurance producers (agents/brokers) and consultants, and resident and non-resident Insurance agencies, The position accepts and reviews license renewal and reinstatement applications, Including any civil, criminal, or administrative background documents, and makes determinations as to a candidate's eliglblllty for renewal of a license as governed through the laws, rules, and policies of the state. The position works with the IDOi Enforcement Division, Vertafore/Sircon, NIPR, FINRA, and other state departments of Insurance in verifying possible disqualifications on an Individual or firm's record. The position also utilizes MyCase.in,gov, NIPR Attachments Warehouse, I-Site, Slrcon for States, e-PAL, INBlz, FINRA BrokerCheck, and other databases when reviewing renewal applications. The position processes license reinstatement waiver forms needed for producers to take the IDOi Laws & Regulations exam as a part of reinstating an expired license within one year of the license expiring. The position advises candidates on the reinstatement process and requirements and tracks a candidate's reinstatement progress. The position maintains the IDOi iicensing renewal and reinstatement web pages at www.ln.gov/idoi. The position works with system vendors, such as Vertafore/Slrcon and NIPR, In troubleshooting system errors, addressing insurance producer, consultant, or agency renewal/reinstatement concerns, and Implementing system or process improvements. The position also manages all communications with Internal and external stakeholders regarding producer, consultant, and agency licensing renewal/reinstatement questions, concerns, or Initiatives. The position coordinates with and assists the Education Coordinator with the processing of continuing education (CE) due-date extension forms and CE retirement exemption forms.Required/Desired SkillsSkillRequired /DesiredAmountof ExperienceHigh School DiplomaRequired0Strong Customer Service experience in a business/professional environment.Required2YearsPractical knowledge of MS Office, Word, Excel, Teams.Required2YearsPrior experience in the LAH/P&C insurance industry (Life, Accident & Health; Property & Casualty).Highly desired0Prior experience working in a call center setting.Highly desired0QuestionsNo.QuestionQuestion1 Absences greater than two weeks MUST be approved by CAI management in advance, and contact information must be provided to CAI so that the resource can be reached during his or her absence. The Client has the right to dismiss the resource if he or she does not return to work by the agreed upon date. Do you accept this requirement?Question2 Please list candidate's email address.Question3 Please list the city and state where candidate currently resides.Question4 Candidate must be paid $22.00 if selected for engagement. The provider markup for this position is 29%. Do you accept this requirement?Question5Position is on-site, 40 hours per week, Monday thru Friday flexible hours, either 7:30am to 4pm or 8am to 4:30pm, half hour unpaid lunch. Do you accept this requirement?Question6Candidate is required to undergo a driving record check (DMV) as part of the background check. Do you accept this requirement?Question7Duration of engagement is expected to be from August 2025 through mid-January 2026. Do you accept this requirement?Question8Initial interview will be via Teams, 2nd interview requires in-person interview. Do you accept this requirement?

Absences greater than two weeks MUST be approved by CAI management in advance, and contact information must be provided to CAI so that the resource can be reached during his or her absence. The Client has the right to dismiss the resource if he or she does not return to work by the agreed upon date. Do you accept this requirement?