Market Director Of People Services

Title: Market Director of People Services Location: Lake Havasu City, AZ Job Type: Full-Time

Must-Haves • Experience as a Human Resources Director • Minimum four years of professional HR experience in a healthcare setting • Strong employee relations background

Nice-to-Haves • HR experience in a hospital or acute-care environment

Why Join Us • Medical, dental, and vision benefits (Full-time employees) • 401(k) • Competitive PTO • Employee Assistance Program • Tuition assistance • Professional development opportunities Position Summary The Market Director of People Services leads departmental operations, staff management, and strategic HR initiatives to support organizational goals, compliance, and a positive workplace culture. Essential Functions • Develop and implement departmental goals, plans, and standards. • Oversee daily operations, service delivery, complaint management, and performance metrics. • Manage staffing: hiring, onboarding, evaluations, corrective actions, and ongoing training. • Prepare and manage departmental budgets. • Coordinate internal/external audits. • Promote professional growth and maintain focus on the continuum of care. • Maintain reliable attendance and perform additional duties as assigned. • Handle sensitive, confidential information and ensure compliance with healthcare regulations (e.g., HIPAA).

Supervisory Responsibilities • Lead and manage staff scheduling, assignments, performance reviews, training, corrective actions, hiring, and terminations.

Minimum Qualifications Education • Bachelor’s degree preferred; equivalent experience accepted Experience • Four+ years of professional HR experience in a healthcare setting

Skills • Business math and financial accuracy • Proficiency in email, word processing, spreadsheets, and data systems • Strong communication and problem-solving skills • Ability to make independent decisions impacting departmental operations • Capacity to manage multiple projects and allocate resources effectively

Physical & Mental Demands • May require standing, sitting for long periods, bending, and occasional lifting up to 20 lbs. • Frequent computer use and repetitive motion • Requires various visual abilities • Reasonable accommodations provided when needed

Work Environment & Travel • Primarily office-based with routine hospital exposure • Possible contact with biohazards, chemicals, or infectious materials; PPE required as necessary • Typical office/hospital noise levels • Minimal travel (up to 10%)