Cust Svc Spec I-centralized Pt Scheduler

Position: Cust Svc Spec I-Centralized Pt Scheduler Department: CENTRALIZED PATIENT SCHEDULING : 85601 Location: Costa Mesa, CA, US Start Date: 03/02/2026 End Date: 09/05/2026 Bill Rate: $40.00 Positions: 1 Job Summary: The Customer Service Specialist serves our patients, members, and providers. Responsible for answering phone calls and scheduling patient appointments. Triages phone calls as necessary. May conduct patient/member pre-certification to ensure coverage for appointments and medical care. With the assistance of data and technology, they function as a liaison and ensures a high value and personalized experience. For Hoag Clinic: Member Advocate I & for Revenue Cycle: CPS Specialist. Job Responsibilities: