Salesforce Health Cloud Architect
About the Role
We are seeking an experienced Salesforce Health Cloud Architect to lead end-to-end technical architecture and solution design for Salesforce implementations in the Life Sciences domain.
Key Responsibilities
- Lead the end-to-end technical architecture and solution design for Salesforce implementations, ensuring alignment with platform best practices and DevOps standards
- Direct the setup and optimization of the CI/CD pipeline using tools such as Salesforce DevOps Center or Git to enable automated, high-quality deployments
- Define and enforce branching strategies, coding standards, and secure development practices across Apex, LWC, Flows, and integration components
- Define scalable, secure, and compliant architectures aligned with Life Sciences industry standards and Salesforce best practices
- Translate complex business needs into target-state architecture, data models, and integration frameworks
- Own the blueprint for Life Sciences Cloud, Health Cloud, and OmniStudio implementations
- Identify opportunities to leverage AI, automation, digital engagement, and platform upgrades for Life Sciences programs
- Stay current with Salesforce product innovations (Life Sciences Cloud, Health Cloud, OmniStudio)
- Recommend platform optimizations, deprecations, and modernization strategies
- Drive adoption of reusable assets and frameworks across teams
- Ensure compliance for HIPAA and GDPR etc
- Lead cross-functional teams including developers, consultants, QA, regulatory, and business stakeholders
- Conduct architectural reviews, design workshops, and technical governance boards
- Mentor junior architects and technical teams
Required Skills & Qualifications
Health Cloud Experience (5+ Years):
- Health Cloud Data Models (Patients, Care Program, Care Program Enrollee, Care Program Enrollee Product)
- Health Cloud Console configuration
- Amazon call connect
- Conga Composer to design and send email/fax templates
- Email to Case, Web to Case and Vanity Email
- Accounts, Person Accounts
- Care Coordination workflows
- Health Cloud APIs
- Utilization Management setup
- OmniStudio for Health Cloud
- One successful Life Science end-to-end solutioning and designing experience
Salesforce Platform & Architecture (10+ Years):
- Deep expertise in Salesforce architecture, multi-org strategy, and solution design
- Strong command of Apex, Lightning Web Components (LWC), SOQL/SOSL, and asynchronous processing
- Hands-on experience with API-led architecture (REST/SOAP), Platform Events, Event-Driven frameworks
- Proficiency in designing scalable, secure, and compliant Salesforce solutions
- Advanced understanding of Salesforce Data Modeling, Large Data Volume (LDV) patterns, and performance optimization
Life Sciences Domain:
- Strong understanding of Pharma processes
- Knowledge of industry standards such as GxP, 21 CFR Part 11, HIPAA, UDI, and PV (Pharmacovigilance)
- Experience with HCP/HCO engagement models, patient services workflows, and field medical/field sales operations
- Knowledge of drug commercialization, patient access programs, and regulatory compliance workflows
Data & Security:
- Salesforce Data Management
- HIPAA & GDPR understanding
- Security Model (Profiles, Permission Sets, Role Hierarchy, Sharing Rules)
DevOps & Release Management:
- Git / GitHub / GitLab
- CI/CD tools
- Sandbox management & deployment lifecycle
Integration:
- Integration Middleware (MuleSoft preferred)
- Azure/AWS Integration tools
- Salesforce Connect & External Objects
- Event-Driven Architectures (Platform Events, Change Data Capture)
- Data Cloud Integration
Leadership & Stakeholder Management:
- Excellent communication and presentation skills for both technical and non-technical audiences
- Proven experience leading or mentoring global, cross-functional teams across multiple time zones
- Ability to work independently in agile or hybrid delivery models
Required Certifications
- Salesforce Certified Administrator
- Salesforce Certified Application Architect / System Architect
- Salesforce Health Cloud Accredited Professional
- Salesforce OmniStudio Consultant
Nice to Have
- MuleSoft Certified Developer
- Salesforce AI or Data Cloud certifications
What We Offer
- Opportunity to work with cutting-edge Salesforce technologies in the Life Sciences domain
- Leadership role in architecting enterprise-scale solutions
- Collaboration with global, cross-functional teams
- Professional development and certification opportunities
